Welcome to Shivranjani Agarbatti. By accessing and using our website https://shivranjaniagarbatti.com/, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Terms
- By using our website, you confirm that you are at least 18 years old or have parental/guardian permission to use it.
- We reserve the right to modify these Terms & Conditions at any time without prior notice.
2. Products & Orders
- All products listed on our website are subject to availability.
- We reserve the right to refuse or cancel any order at our discretion.
- Prices, descriptions, and product availability may change without notice.
3. Pricing & Payments
- All prices on our website are in Indian Rupees (INR) and inclusive of applicable taxes.
- Payments must be made using the available payment options at checkout.
- We do not store or have access to your payment information as transactions are processed through secure third-party payment gateways.
4. Shipping & Delivery
- We ship orders across India only. No international shipping is available.
- A flat shipping charge of ₹110 applies to all orders.
- Delivery timelines:
- Metro Cities: 5-7 business days.
- Other Locations: 10-15 business days.
- Order tracking details will be provided via email or SMS.
5. Returns & Replacements
- We accept returns or replacements only for damaged or incorrect items.
- You must notify us within 48 hours of receiving a damaged or incorrect product.
- To request a replacement, email us at shivranjaniagarbatti@gmail.com or admin@shivranjaniagarbatti.com with order details and images.
6. Cancellation Policy
- Orders can only be canceled before they are shipped.
7. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages related to the use of our website or products.
- In case of delivery delays due to unforeseen circumstances (weather, strikes, courier delays, etc.), we will not be held liable.
8. Intellectual Property
- All content on our website, including images, text, and logos, is the property of Shivranjani Agarbatti and cannot be copied, modified, or distributed without permission.
9. Governing Law
- These Terms & Conditions are governed by the laws of India, and any disputes will be handled in the courts of [Your City/State].
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
📩 Email: shivranjaniagarbatti@gmail.com or admin@shivranjaniagarbatti.com
📞 Call: 9819257209